Frequently Asked Questions
Everything you need to know about our affordable luxury jewelry.
What materials are ZNZ Jewelry Affordagold pieces made of?
Our pieces are crafted using high-quality gold plating, gold vermeil, and premium alloys designed to provide the look and feel of solid gold at an accessible price point.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Will my jewelry tarnish or change color?
While our Affordagold collection is designed for durability, we recommend avoiding contact with harsh chemicals, perfumes, and prolonged water exposure to maintain its original luster for years.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please contact our support team to initiate a return or exchange request.
Do you offer a warranty on your jewelry?
Yes, we provide a 6-month limited warranty against manufacturing defects. This does not cover normal wear and tear or damage caused by improper care.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.